Privacy and Cookie Policy

PRIVACY POLICY


At Cocanva we do not store credit card details, nor do we share customer details with any 3rd parties. 

Our privacy policy sets out how Cocanva uses and protects any sensitive information you give us when you use this website. Please read this privacy policy carefully before using the site or submitting any personal information. By using this website, you are accepting the practices set out below. 
Cocanva is committed to ensuring that your privacy is protected. If we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy policy. We may change this policy from time to time, but any changes will be posted and the changes will only apply to activities and information on going forward, never on a retroactive basis. 

Note, the privacy policies set out below are for this website only. If you link to other websites, please review the privacy policies posted at those sites.


PRIVACY PROMISE

Your privacy is of the highest importance to us, and we promise never to release your personal details to any outside company for mailing or marketing purposes.

When you make a purchase from our website, we may collect certain personal information from you such as:

  • Your name,
    • Contact information including email address and telephone number,
    • Demographic information such as pincode,
    • Payment address and details,

All such information is held on secure servers. Cocanva complies fully with all applicable Data Protection and consumer legislation and will treat all your personal information as fully confidential. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: 

• Processing your orders,
• Verifying details of your payment method or credit card account,
• Internal record keeping,
• Administering this website,
• For statistical purposes to improve our products and services,
• Serving website contents and advertisements to you

You agree that you do not object to us contacting you for any of the above purposes whether, by telephone, e-mail or in writing. 

if you have consented we will send you relevant offers and news about our products and services. If you no longer want to receive such offers, please notify us by email support@cocanva.com.


TRANSACTION SECURITY


HOW WE USE COOKIES

Cookies are small text files which ask permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular website. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use cookies to keep track of what you have in your basket and to remember you when you return to our website. 
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. 

You can choose to allow or block cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer, though this may prevent you from taking full advantage of the website.